711bet Privacy Policy
Your personal data belongs to you. This policy explains exactly what information 711bet collects, how it is used, and the rights you have over your own data as a player in Bangladesh.
📌 Introduction
Who this policy applies to and what it covers
This Privacy Policy ("Policy") describes how 711bet ("the Platform", "we", "us", "our") coll ects, uses, stores, and protects the personal data of users ("you", "your", "the Player") who access or use the 711bet website located at https://711bet.games. This Policy applies to all personal data provided during account registration, identity verification, payment transactions, customer support interactions, and general use of the platform.
By registering an account or continuing to use the 711bet platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must discontinue use of the platform and contact us at [email protected] to request account closure.
711bet is committed to handling your personal data with care, transparency, and in accordance with internationally recognised data protection principles. We do not sell, rent, or trade your personal data to third parties for their own independent marketing purposes. Any sharing of data with third parties is limited to what is strictly necessary for the operation of the platform and the provision of services to you.
711bet applies 256-bit SSL encryption to all data transmissions on the platform. Personal data is stored on access-controlled servers. We retain only the data we genuinely need and for no longer than is necessary to fulfil the purposes outlined in this Policy or to comply with applicable legal obligations.
🔎 Privacy Principles at a Glance
Six pillars that define how 711bet handles your data
711bet collects personal data only on a lawful basis — either because it is necessary to perform our contract with you (providing gaming services), because we are legally required to do so (anti-money laundering and age verification obligations), or because you have given explicit consent. We do not collect data speculatively or beyond what is needed for these stated purposes.
Personal data collected by 711bet is used exclusively for the purposes described in this Policy. We do not repurpose your data for unrelated activities without obtaining fresh consent. For example, data collected for identity verification will not be used for profiling you for third-party advertising campaigns.
We ask only for what we truly need. During registration, we collect your name, date of birth, email address, and contact number. Additional documents such as national ID cards or bank statements are requested only when required for account verification or withdrawal processing — not as a routine matter for every user.
711bet takes reasonable steps to ensure that personal data held on our systems is accurate and up to date. You can update your account information at any time by logging in to your account or by contacting our support team at [email protected]. Keeping your information current helps ensure uninterrupted access to all platform features, including withdrawals.
Security is built into every layer of the 711bet platform — from the SSL-encrypted connection that protects data in transit to the access-controlled server infrastructure that safeguards data at rest. Our security practices are reviewed regularly, and access to personal data within our organisation is restricted to staff who need it to perform their role.
711bet retains personal data for as long as your account remains active and for a defined period thereafter to satisfy legal, regulatory, and financial record-keeping obligations. Once the applicable retention period has elapsed, personal data is securely deleted or anonymised. You may request early deletion of your data subject to any overriding legal obligations — see Your Rights below.
📄 Full Privacy Policy
Complete provisions governing how 711bet processes personal data
What Data We Collect
711bet collects the following categories of personal data in the course of operating its platform and providing services to Players based in Bangladesh:
- Registration data: Full name, date of birth, email address, mobile phone number, and chosen username collected when you create a 711bet account.
- Identity verification data: Copies of government-issued photo identification (such as a National Identity Card or passport), proof of address documents, and in some cases a selfie photograph, collected when we are required to verify your identity prior to processing withdrawals.
- Payment data: Payment method identifiers such as your bKash mobile number, Nagad account number, Rocket account number, Upay account details, or bank account information associated with deposits and withdrawals. We do not store full card numbers; card transactions are handled by PCI-DSS-compliant payment processors.
- Transaction data: Records of all deposits, withdrawals, bets placed, games played, bonuses received, and winnings credited, retained for financial record-keeping and responsible gaming monitoring purposes.
- Technical data: Your IP address, device type, browser type and version, operating system, session timestamps, and pages visited on the platform, collected automatically when you use the platform.
- Communications data: Records of correspondence between you and the 711bet support team via email, live chat, or any other support channel, retained for quality assurance and dispute resolution purposes.
- Responsible gaming data: Records of any deposit limits, session limits, self-exclusion requests, or cooling-off periods you have set on your account, retained to ensure these restrictions are enforced consistently.
How We Use Your Data
711bet uses the personal data it collects for the following specific purposes:
- To create, manage, and maintain your account on the platform.
- To verify your identity and age in compliance with our responsible gaming obligations and applicable anti-money laundering requirements.
- To process deposits and withdrawals to and from your account via your chosen payment method (bKash, Nagad, Rocket, Upay, bank transfer, or card).
- To provide you with access to all 711bet gaming products including cricket betting, live casino, slots, and crash games.
- To communicate with you regarding your account, including transaction confirmations, security alerts, and responses to your support enquiries.
- To send you promotional communications about 711bet offers, tournaments, and seasonal events (such as BPL or T20 World Cup promotions) — only where you have consented to receive such communications. You may withdraw consent at any time by contacting [email protected].
- To monitor and enforce responsible gaming measures, including deposit limits, session controls, and self-exclusion periods you have activated.
- To detect, investigate, and prevent fraudulent activity, money laundering, and breaches of our Terms and Conditions.
- To comply with applicable legal obligations including financial record-keeping, regulatory reporting, and law enforcement requests where lawfully required.
- To improve the platform, analyse usage patterns, and optimise the user experience for Bangladesh-based players.
Sharing of Personal Data
711bet does not sell, rent, or otherwise disclose your personal data to unaffiliated third parties for their own marketing or commercial purposes. We share personal data only in the following limited circumstances:
- Payment processors: We share payment-related data with our payment processing partners (including providers of bKash, Nagad, Rocket, Upay, Visa and Mastercard processing services) strictly to the extent necessary to complete transactions you have initiated.
- Identity verification providers: We share identity document data with third-party Know Your Customer (KYC) verification service providers for the purpose of verifying your identity and age.
- Game providers: Game studios whose products are hosted on the 711bet platform (such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming) may receive limited technical data necessary to operate their games correctly in your session. These providers operate under data processing agreements with 711bet.
- Legal and regulatory authorities: We may disclose personal data to law enforcement, regulatory bodies, or other governmental authorities where required to do so by applicable law, court order, or regulatory direction, without prior notice to you where legally prohibited.
- Group companies: Personal data may be shared with affiliated entities within the 711bet group for internal operational and compliance purposes only.
All third parties with whom we share personal data are required to handle that data in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond that for which it was shared.
Cookies and Tracking Technologies
711bet uses cookies and similar tracking technologies on its platform to provide a functional, personalised, and secure user experience. Cookies are small data files placed on your device when you visit the platform. The types of cookies we use include:
- Strictly necessary cookies: Required for the platform to function correctly, including maintaining your login session, remembering language and currency preferences, and protecting against cross-site request forgery. These cannot be disabled.
- Functional cookies: Remember your preferences and settings (such as your preferred payment method or notification settings) to improve your experience on return visits.
- Analytics cookies: Help us understand how Players interact with the platform — which pages are visited most frequently, where users encounter difficulty, and how our games are navigated. This data is aggregated and anonymised where possible.
- Security cookies: Used to detect and prevent fraudulent logins, bot activity, and other security threats.
You can manage cookie preferences through your browser settings. Please note that disabling certain categories of cookies may impair the functionality of the platform, particularly login and payment features.
Data Security
711bet implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
- 256-bit SSL/TLS encryption for all data transmitted between your device and the platform.
- Encrypted storage of sensitive personal data, including identity documents and payment details, on access-controlled server infrastructure.
- Role-based access controls ensuring that only authorised personnel with a legitimate business need can access personal data.
- Regular security assessments and penetration testing of platform systems.
- Multi-factor authentication options available to all registered Players to protect account access.
While 711bet takes all reasonable precautions, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 711bet will notify affected Players in accordance with applicable legal requirements without undue delay.
Data Retention
711bet retains personal data for the following periods, after which it is securely deleted or anonymised:
- Account data: Retained for the duration of your account and for a period of five (5) years following account closure, to satisfy financial record-keeping and anti-money laundering obligations.
- Transaction data: Retained for a minimum of five (5) years from the date of each transaction, in accordance with standard financial compliance requirements.
- Identity verification documents: Retained for the duration of your account and for five (5) years thereafter, unless a longer period is required by applicable law.
- Communications data: Support correspondence is retained for up to three (3) years to assist with dispute resolution and quality assurance.
- Technical/log data: Retained for up to twelve (12) months for security monitoring and fraud detection purposes.
Where data is retained beyond the period of active account use for legal compliance purposes, access to that data within 711bet is further restricted to the compliance and legal teams only.
Your Rights Over Your Personal Data
As a 711bet account holder, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request":
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Right of Access You may request a copy of the personal data that 711bet holds about you. We will respond to verified access requests within 30 days.
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Right to Rectification If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.
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Right to Erasure You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations.
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Right to Restriction You may request that we restrict processing of your personal data in certain circumstances, for example while a complaint or accuracy dispute is being resolved.
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Right to Data Portability Where processing is based on your consent or on a contract, you may request a machine-readable copy of your personal data to transfer to another service provider.
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Right to Object You may object to processing of your personal data for direct marketing purposes at any time. You may also object to other forms of processing based on legitimate interests, subject to 711bet's overriding legal grounds.
Minors and Age Verification
711bet does not knowingly collect or process personal data belonging to persons under the age of 21. Our platform is strictly for adults aged 21 and above. Age verification checks are performed as part of the account registration and withdrawal process. Any account found to belong to a person under 21 will be closed immediately, and any personal data associated with that account will be deleted in accordance with our retention policy.
If you believe that a minor has accessed the platform or provided personal data to 711bet, please notify us immediately at [email protected] so that we can take appropriate action without delay.
Changes to This Privacy Policy
711bet may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered account holders via the email address on file and post an updated version of this Policy on the platform with a revised "Last updated" date.
Your continued use of the 711bet platform following the posting of any changes constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how we protect your data.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 711bet, please contact our data support team:
- Email: [email protected] (plain text — not a clickable link)
- Subject line: "Privacy Policy Enquiry" or "Data Rights Request"
- Response time: We aim to respond to all data-related enquiries within 5 business days (Bangladesh Standard Time, UTC+6).
For general account and payment support, our team is available 24 hours a day, 7 days a week via the same email address.
With your privacy protected by industry-standard security, explore 711bet's full range of cricket betting, live casino, and slots — built for Bangladesh players.